Setting a New Standard in Self-Storage
From the Start, Built on Smart Access
When Lockall was established in 2020, it set out to stand out in the Paris region’s competitive self-storage market. Recognising the need for a unique offering, it turned to Sensorberg’s Smart Storage solution from the very beginning.
Rather than treating digital access as an upgrade for later, Lockall built its entire operation around Sensorberg’s technology — enabling modern, highly secure, and technologically advanced facilities from day one.
This strategic decision not only distinguished Lockall from competitors but also allowed it to meet the evolving demands of customers for convenience, security, and efficiency.
The Vision: Meeting Evolving Customer Needs
Lockall sought a digital solution that could enhance security, streamline operations, and give customers autonomous access to their units.
The key challenge was delivering a self-storage experience that felt genuinely modern — without requiring heavy staffing or manual processes. Sensorberg’s Smart Storage solution proved to be the perfect fit.
“We chose Sensorberg over other smart access solutions providers because of its cutting-edge technology and the exceptional level of security and convenience it offers.”
By implementing Sensorberg’s advanced digital locker system, Lockall was able to address its operational challenges and lay the foundation for scalable growth.
The Solution: Smart Access Across Every Facility
Sensorberg’s platform provides the digital infrastructure across all of Lockall’s facilities — enabling real-time monitoring, automated access control, and a seamless customer experience.
Advanced Security
Sensorberg’s Smart Access solution substantially improved the security of Lockall’s self-storage facilities. The digital lockers ensure that only authorised individuals can access storage units, significantly reducing the risk of theft and unauthorised entry.
Enhanced Efficiency
The introduction of smart access eliminated the need for physical keys and manual access control. Staff no longer need to manage keys or coordinate facility entry — freeing them to focus on customer service and operational improvements.
“Their solution has seamlessly integrated into our operations, significantly improving our efficiency and providing our customers with a modern, hassle-free experience.”
Customer Convenience
For customers, Sensorberg’s solution offers the convenience of accessing their storage units autonomously using their smartphones — even during extended opening hours. This flexibility has greatly enhanced customer satisfaction by removing the need to worry about losing keys or coordinating with staff.
Real-Time Monitoring and Control
The digital access system provides real-time data and analytics, allowing Lockall to monitor access patterns and respond quickly to any issues. This has improved Lockall’s ability to manage its facilities and ensure smooth operations.
Market Scalability
Sensorberg’s solution is highly scalable, making it easy for Lockall to expand services and add more units without significant changes to infrastructure. This flexibility has been crucial for Lockall’s growth strategy.
Key Results
30% Time Savings
Lockall estimates a saving of approximately 30% of the time previously spent managing access to traditional storage units. The automation of access control and real-time monitoring has streamlined operations, leading to smoother and more efficient management processes.
Reduced Maintenance Costs
The low-maintenance nature of the digital system has contributed to cost savings and operational efficiency. By minimising reliance on physical keys and traditional locks, Lockall effectively reduces maintenance and replacement costs, as well as expenses related to security staffing.
4.9-Star Customer Rating
Lockall’s customer satisfaction ratings have been outstanding — with over 1,000 reviews averaging 4.9 out of 5. Customers consistently highlight the ease of use, convenience, and security provided by the digital access system.
“Wonderful place clean cool technology with easy in/out. Great hours and nice staff.” — Trustpilot Review
“The premises are modern and the staff very welcoming and professional. Everything is done via an application. I really recommend this agency.” — Google Review
Lockall at a Glance
- 5 facilities in operation across the Paris region
- 3,700 storage units managed with digital access
- 26,500 m² of storage and workspace distributed among five centres
- Over 1,800 users of Sensorberg’s Smart Access solution
- Workspaces — private offices, meeting rooms, and workshop spaces, all equipped with Sensorberg
- Large Secure Areas — 26,500 m² with secure digital access throughout
Competitive Advantage
Lockall stands out in the region as the only self-storage provider offering a smart access solution powered by Sensorberg. This distinctive feature greatly enhances the security of their centres and attracts customers who value modern, tech-savvy solutions.
By leveraging Sensorberg’s technology, Lockall has established itself as a market leader — appealing to a customer base that prioritises innovation and advanced security measures.
Conclusion
Implementing Sensorberg’s Smart Access solution has fundamentally shaped how Lockall manages its facilities, boosting security, efficiency, and customer satisfaction across all five locations.
As Lockall continues to grow and expand, Sensorberg remains an essential partner — helping to set new standards in smart self-storage management and delivering exceptional experiences for Lockall’s customers.
“Sensorberg’s support team has been responsive and proactive, making our partnership smooth and productive. We are thrilled with the positive impact their solution has had on our business and look forward to continuing our collaboration as we expand.”
— Alexis de l’Epine, CEO Lockall
